Compliance

QUALITY, HEALTH & SAFETY

What’s it all mean?

To Cogent Scaffolding, it means our business systems and foundations are robust. We have been independently assessed by world standards to meet and exceed internal standards in areas of Quality ISO 9001:2015, and Occupational Health and Safety Management, ISO 45001:2018.

Our journey began in 2010. The owners and senior management team wanted to be recognised as leaders in their field, and while we believed this we needed a way to substantiate this claim.

After years of dedication and commitment from everyone ranging from our owners down to our front line workers, in 2013 Cogent Scaffolding was assessed and awarded International status of holding Certification in Quality, Health and Safety.

We all know these currently as Quality Management Systems ISO 9001:2015 and Occupational Health and Safety Management Systems ISO 45001:2018.

Jas-Anz accreditation, what is it?

In Australia there are organisations that have been endorsed by Jaz-Anz; that is, given a licence to use these Standards to access business capabilities in a large range of critical areas. Once a business is able to demonstrate that they effectively and consistently meet these areas, they are awarded the recognition to use these endorsed stamps from Jas-Anz.

JAS-ANZ accreditation is internationally recognised. This symbol of assurance offers you many direct benefits.

• Highlights our competence and credibility.
• Confirms we are independent and impartial.
• Gives us international recognition with the international accreditation organisations JAS-ANZ has formal arrangements with.
• Enables us to benchmark ongoing performance against relevant standards.
• Informs our clients we have met the highest level of assessment and professionalism in the industry.
• Flags our ability to meet mandatory regulatory requirements.
• Strengthens our ability to compete overall.

What do you get from us that is different from other providers?

“In a nutshell, our customers get peace of mind, that in doing business with us we will provide, supply and deliver what the customer wants, and look at doing it better than the last time”

Just a couple of key areas that we focus on:

1. Improvement of customer satisfaction– One of the quality management principles that are the foundation of the ISO 9001 requirements is to improve customer satisfaction by planning for and striving to meet and exceed customer requirements. One of the key pillars that we base our business on; strong and collaborative business partnerships with our customers.

2. Improve our evidence for decision making– A second quality management principle of ISO 9001 is the need to use evidence-based decision making. By driving our decisions based on the evidence, rather than on “gut feelings,” we can be more focused on applying resources to the areas that will improve efficiencies and increase cost savings with less trial and error to find the right decision. In addition, by monitoring the process we are improving, we will be able to see how much improvement has happened based on the data.

3. Create a continual improvement culture– Continual improvement is a third quality management principle of ISO 9001. By adopting this culture to improve our processes and organisational output, we find efficiencies and cost savings, including the use of systematic processes when problems occur in order to reduce the impact of the problem and increase the speed of recovery. By making this continual, improving year after year, we can see continuing benefits that flow onto our customers and our business.

4. Engagement of our employees– Employees who are involved in the improvements of the processes they work with are happier and more engaged employees. Who better than the people working on the process to best identify the areas that need improvement, and to help to test and advance these improvements when they are implemented? Engaged employees are more productive and will help our company better improve and save, especially when they understand how the quality of the process depends on them, we see this flow onto our customers

Our independent certifications, accredited by Jas-Anz, mean a lot to us. We invest both time and money into these systems, but in saying that, the benefit of them is enormous and has transformed our business into a shining example of quality, integrity and professionalism.

We know that this means a lot to you too, our customers and business partners. Remember, not all companies are the same so when comparing Cogent Scaffolding to its competitors check to see if they are certified by an accredited body such as Jas-Anz because if they’re not, you know you’re not comparing us on a level playing field and you may be taking a risk that you can’t afford to get wrong.